How it works
The closed loop, end to end.
Most tools stop at the insight. Trigrr closes the loop — every call becomes a ranked decision, a Slack coaching note, a practice rep, and a tracked behavior change. Then next week’s calls reflect it.
- 01Capture & score
Every call is captured and scored.
Trigrr reads calls from the recorder and CRM your team already uses, then scores each one against your playbook — MEDDIC, BANT, or your own criteria — with the exact evidence behind every score.
Playbook scoring - 02Surface
The week ranks down to a few decisions.
Instead of forty scattered insights, the Monday briefing surfaces the three coaching moves that matter most this week — each backed by what was actually said on the call.
Briefing - 03Decide
You accept, reject, or review later.
Nothing reaches a rep without a manager's call. Accept what's worth coaching, reject what isn't, and the system learns from every decision you make.
- 04Coach
Accepted insight becomes a Slack note.
One accept click turns the insight into a specific, evidence-backed coaching note delivered to the rep in Slack within a minute — no manager drafting, no rep portal, no new tab.
Coaching - 05Practice
The rep practices the exact moment they missed.
The coaching becomes a short AI voice game built from the real call moment they struggled on — so the better response becomes a reflex, not a memory. It only fires inside guardrails, never during a live deal.
Voice game - 06Track
Improvement shows up on the leaderboard.
Each practice session updates the rep's trigger score and the team board — so you can see whether coaching turned into behavior change, not just course completion.
Leaderboard
Next week’s calls reflect the change.
The same triggers get re-scored on live calls, so you see the behavior actually move — and the cycle starts again, a little sharper each week.
Why a loop
Insight alone doesn’t change behavior.
A dashboard tells you what happened. A loop does something about it — coaching the rep, building the reflex, and proving the change on the next call. That’s the difference between knowing and improving.